Returns & Refund Policy

Thank you for choosing Furnivanta.

We want every customer to have a satisfying shopping experience. Please read this return and refund policy carefully before purchasing.

Submitting your order indicates that you have read and agreed to this policy.

Return Period

Customers may apply for a return within 30 days of receiving the goods.

Goods eligible for return must meet the following requirements:

The goods are unused;

In their original condition;

The original packaging should be retained if possible;

The goods are not damaged due to human error;

Order information or proof of purchase can be provided.

Return requests submitted after 30 days will generally not be accepted.

How to Apply for a Return

Please contact our customer service team before returning any goods.

Please provide the following when applying:

Order number
Recipient’s name
Reason for return
Photos of the goods (e.g., damaged or incorrect goods)

Customer service email:

After review, customer service will send you detailed return instructions.

Return Shipping Costs

Unless otherwise stipulated by law or due to reasons attributable to us, return shipping costs are generally borne by the customer.

We recommend choosing a courier service with tracking to return the goods.

This website is not responsible for packages lost during return shipping.

Refund Time

After receiving and inspecting the returned goods, we will notify you of the review result.

After approval:

The refund will be completed within 3 business days;

The refund will be returned to your original payment account;

The actual arrival time may vary depending on the bank or payment institution.

Returns may not be accepted in the following situations:

We may not accept returns in any of the following situations:

The return period has expired (more than 30 days);
The product has been used;
The product is damaged due to human error;
The product is missing major accessories;
Order information or proof of purchase cannot be provided.

Receiving Incorrect Goods or Damaged Goods During Shipping

If you receive incorrect goods, defective goods, or goods damaged during shipping, please contact customer service as soon as possible.

We will actively assist you in resolving the relevant issues after verification.

Shipping Information

All items are shipped directly from our US warehouse.

Order Processing Time: Same day processing

Shipping Time: 2 days
Clearance Notice

Due to continued losses, Furnivanta has decided to conduct a clearance sale at a loss.

All items are in limited stock and will be available while supplies last.

One-Time Sale Statement

All items on this website are for a one-time clearance sale.

Once stock is sold out, it will not be restocked. Please carefully check the product information and order details before purchasing.

Contact Us

If you have any questions about returns or refunds, please contact us:

Customer Service Email