1. What products do you sell?

Furnivanta specializes in selling a wide range of kitchenware, including kitchen tools, cooking utensils, and kitchen storage products, providing a more convenient user experience for home kitchens.

  1. Where do I ship from?

All products on this website are shipped directly from our US warehouse.

  1. How long does it take to process an order?

After successful payment, we will process your order on the same day.

If the order falls on a weekend or a US public holiday, it will be processed on the next business day.

  1. How long does shipping take?

After your order is shipped, the estimated shipping time is 2 days.

Actual delivery time may vary slightly due to weather, logistics companies, or other unforeseen circumstances.

  1. How can I track my order?

After your order is shipped, we will send you a tracking number via email.

You can track your delivery progress using the tracking information in the email.

  1. Can I cancel or modify my order?

If your order has not yet shipped, please contact us as soon as possible.

Once your order enters the shipping process, it may not be possible to cancel or modify it. 7. What is the return policy?

Customers can apply for a return within 30 days of receiving the goods.

The goods must be in unused condition and, if possible, retain their original packaging.

Please contact customer service for return assistance before returning the goods.

  1. How long does it take for the refund to arrive?

After the return is approved, the refund will be returned to the original payment account within 3 business days.

Arrival time may vary slightly depending on the bank or payment institution.

  1. Why are all the goods being cleared out?

Due to continuous losses, Furnivanta has decided to conduct a clearance sale at a loss.

Currently, all goods on the website are final clearance inventory; while supplies last.

  1. Will there be restocking?

No.

All goods on this website are for a one-time clearance sale.

Once the inventory is sold out, it will not be restocked.

  1. How to contact customer service?

For any questions, please email:

Customer Service Email

[domain_email prefix=”support”]

We will usually reply to your email within 24 business hours.

  1. Is payment secure?

Yes.

All payments are completed through secure and reliable third-party payment platforms, and encryption technology is used to ensure payment security.

This website does not store your complete bank card information.

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